App Ludo Terms & Conditions – Complete User Guide

These Terms & Conditions apply to all use of app ludo's services. By registering, logging in, or using any feature on app ludo, you are considered to have read and agreed to these terms.

App ludo is an online betting and gaming platform operating under an international license. This document has been published in Bengali for the convenience of users in Bangladesh. If anything is unclear, please contact our support team — they are available to assist you in Bengali.

In these terms, "you" or "user" refers to any registered or unregistered visitor accessing the app ludo website or app. "We", "app ludo", or "platform" refers to the service provider.

Creating a valid account is required to use app ludo's services. You must provide accurate and complete information at registration. Providing false information may result in account termination and forfeiture of any remaining balance.

Each person may only register one account. If multiple accounts are found under the same individual, all accounts will be closed and all bonuses and winnings will be forfeited.

• Your full name, date of birth, and contact details must be entered accurately at the time of registration.
• Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• Users are responsible for keeping their password confidential. Sharing account access with third parties is not permitted.
• KYC verification may be required before processing large withdrawals. All necessary documents must be submitted promptly.
• To update any account information, please contact the support team.

All app ludo services are strictly for users aged 18 and above. Date of birth is required at registration and may be verified through a national ID or passport if needed.

If a user registers with a false age and is later found to be underage upon verification, all transactions made on that account will be voided and any remaining funds will not be refunded.

Additionally, residents of countries or regions where online betting is legally prohibited should not use app ludo. It is the user's responsibility to be aware of the laws applicable in their area.

App ludo accepts deposits via bKash, Nagad, Rocket, bank transfer, credit/debit card, and cryptocurrency. The minimum deposit is ৳200, and maximum limits vary by payment method.

• A new payment number must be used for each deposit — sending funds to an old number may result in the amount not being credited.
• After making a deposit, you must submit the correct transaction ID.
• The minimum withdrawal amount is ৳500 and the daily maximum is ৳5,00,000.
• Withdrawing bonus funds requires meeting the specified wagering requirements.
• Withdrawals are typically processed within 5–10 minutes; requests made after midnight may take slightly longer.
• app ludo reserves the right to hold and verify any suspicious transactions.

Once a bet is placed on app ludo, it is considered final. In general, bets cannot be changed or cancelled after confirmation — however, the cash-out feature may be available in certain situations.

• The odds displayed at the time of placing a bet are final — any changes in odds after the match begins will not affect previously accepted bets.
• If abnormal odds are displayed due to a technical error, app ludo reserves the right to void the affected bets.
• If a match is abandoned or postponed, the related bet will be voided and the stake refunded.
• In live betting, if a bet is processed late due to connectivity issues, the odds at the actual time of placement will apply.
• Placing opposing bets across multiple accounts on the same event to gain an unfair advantage (arbitrage) is strictly prohibited.

In Sports Betting, all results are determined in accordance with official announcements from the relevant sports authority. app ludo does not issue its own results — we rely solely on recognised sources.

App ludo offers a range of bonuses and promotional offers. Each offer comes with its own terms — please read them carefully before claiming.

• The welcome bonus applies only once, on your first deposit.
• Withdrawing bonus funds requires meeting the specified wagering requirements — typically 8–10 times the bonus amount.
• If the wagering requirement is not met before the bonus expires, the bonus and any associated winnings will be forfeited.
• Attempting to claim the same bonus more than once may result in account suspension.
• app ludo reserves the right to modify or cancel any existing promotion at any time.
• Cashback offers are generally provided without any wagering conditions, but please check the details of each specific offer.

Certain activities are strictly prohibited to ensure fair use of app ludo's services. Violations may result in permanent account closure and forfeiture of all balances.

• Fraudulent activity — any attempt to deceive other users or app ludo.
• Using software bots or scripts to gain an unfair advantage.
• Creating multiple accounts for the same person.
• Using the platform for money laundering purposes.
• Exploiting loopholes in the bonus system to gain an unfair advantage (bonus abuse).
• Any unauthorised attempt to access another user's account.
• Deliberately exploiting technical vulnerabilities in app ludo.

If app ludo suspects a user is involved in any of the activities listed above, the account may be temporarily suspended during the investigation.

You can close your account at any time by contacting our support team. Before doing so, make sure to withdraw any available balance remaining in your account.

• app ludo reserves the right to close any account without notice if there is evidence of a rule violation.
• A maintenance fee may apply to accounts that have been inactive for an extended period (12 months).
• Once a self-exclusion request is submitted, the account cannot be reactivated before the designated period ends.
• Data retained after account closure will be handled in accordance with app ludo's privacy policy.

App ludo believes that betting is a form of entertainment — not an addiction or a source of income. We want every user to play enjoyably and within their means. To support this, app ludo provides a range of free protective tools.

• Deposit Limit: You can set a maximum daily, weekly, or monthly deposit limit.
• Self-Exclusion: You can self-lock your account for a set period — anywhere from 7 days to permanently.
• Reality Check: After a set period, a reminder will appear to let you know how long you've been playing.
• Cooling-Off Period: If you need a short break, you can temporarily suspend your account for 24–72 hours.

There's no shame in talking about betting problems. app ludo's support team is ready to help in a non-judgmental environment. To learn more, Responsible Gaming Visit the page.

App ludo may update these Terms & Conditions at any time. Users will be notified of major changes via email or in-app notification. Minor edits may take effect without prior notice.

Continued use of our services after any changes will be considered your acceptance of the updated terms. We recommend checking this page regularly.